For HVAC · Plumbing · Electrical owners
Keepwell texts your overdue customers in iMessage, the blue bubble they actually read, and takes Apple Pay right in the thread. Invoices that drag for 60 days close the same week. You never make another awkward money call.
Works alongside Jobber · Housecall Pro · ServiceTitan
Illustrative conversation — not a real customer
Source: third-party industry research on U.S. trade contractors. Market context — not results from our product.
Try it right here
This is the text your customer gets. Tap the replies — including the awkward ones — and watch the agent handle what a reminder app can’t. That’s the whole difference.
You are playing: Sam — a customer who owes your shop $480 for a water heater install.
Scripted simulation — the real agent is AI and adapts; this preview follows a script.
Why hand it off
One contractor on an open trade forum called collecting “a constant, stress-producing exercise that tries my patience.” Sound familiar? Here’s what you get back when you hand it off.
Emails get ignored and calls get screened, but people answer their texts. The agent follows up politely, persistently, on a schedule you set. Net-30 stops quietly turning into net-90, because the ask lands while the job is still fresh in the customer’s mind.
Nobody types a card number at a stoplight. Your customer double-clicks Apple Pay inside the conversation and it’s done. Every step you remove turns another “I’ll do it later” into money in your account.
You’re not in the lending business, but every unpaid invoice is a loan you never agreed to make. Keepwell runs on top of Jobber, Housecall Pro, or ServiceTitan and the payment setup you already have. You don’t write reminders or track promises. You see deposits.
The process
Sync from your field-service software — or start with a simple list. You approve which customers the agent contacts and how it sounds.
Friendly, professional reminders from a dedicated number for your business — in iMessage where possible — with the invoice right there.
The customer pays with Apple Pay in the thread. Funds settle through the payment rail you already use, and the invoice gets marked paid.
The honest comparison
| Podium (the big platform) | This | |
|---|---|---|
| Built for | Every local business — dentists to car washes | Home services. Only. |
| The text | SMS — the green bubble | iMessage — the blue bubble (SMS fallback) |
| The payment | A link out to a web page | Apple Pay, inside the thread |
| The AI’s job | Answers leads, books appointments | Collects your overdue invoices |
| The price | $399–599/mo, whether it collects or not | Performance — a % of what’s actually recovered |
Podium pricing per its published plans. We’re early access — pricing is being finalized with pilot businesses.
Early access
You’ve seen the conversation. On a 15-minute call we’ll run it against one of YOUR real overdue invoices — what the agent would text, when, and what it costs. You tell us if it’s worth it. Pilot spots are limited.